• Great Portland Street 020 7436 8389
  • 25 Beak Street 020 7437 8881

Privacy Policy

We take your privacy very seriously so you can shop with confidence at newframes.co.uk

When you place an order, we collect some personal information from you such as your name, address, and email address. We have obligations in relation to your personal information under the Data Protection Act 1998.

This information is collected and held securely. We use the SSL, the best security software available, to encrypt your personal information so it cannot be read by a third party. We treat all your personal information as confidential, complying completely with data protection and consumer legislation. By providing your personal information to us, you agree to us using it for the operation of the Website and the provision of Services and Products to you. We will not disclose your personal information to any outside organisation except as part of the operation of the Website and/or as necessary for the provision of the Services and Products to you where a third party may supply you with Products (in which case the third party supplier will be notified of your name, address and telephone number in order to fulfil your order).

eputable third-party banking institutions process your payments. They also handle credit card and debit card transactions. They too are under strict legal and contractual obligations to keep your personal information private.

We reserve the right from time to time to notify you (via SMS, email and post) of other products and services or invite you to events that may be of interest to you which are similar to the Products and Services you have previously used or purchased from us. You will be given the opportunity to opt-out at the time of mailing if you do not wish to receive further information notices. We are entitled to notify you in relation to the balance of any transaction that you have commenced but not completed on the Website even if you have “opted-out” of information notices.

For more information about our security and privacy policies, see www.newframes.co.uk terms and conditions.


Cookies are small text files. Many websites place cookies on your computer when you visit. Cookies are used to make websites work, or to make them work more efficiently, and to provide useful information to website operators. The table below explains what cookies we use and why. Many web browsers allow users to control most cookies through their browser settings. More information about cookies, including details on viewing what cookies have been set and how to delete them, is available at allaboutcookies.org.

Name Purpose Retention Period
User Email ID Only if you select "Remember me" this cookie holds your Email address so that you do not need to enter it on your next login. No expiry, or until user clears cookies
Password Only if you select "Remember me" this cookie holds your Password so that you do not need to enter it on your next login. No expiry, or until user clears cookies
Google Analytics These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. No expiry, or until user clears cookies